A movie based on a military base in Guantanimo Bay about the suspected murder of a US marine, might not be the first thing someone recommends to a management student, however, A Few Good Men, is full of lesson on management.
- Leadership Lessons
The movie A Few Good Men is based in a military setting, as such we see a number of people in leadership positons. Each has a distinct leadership style, but each style is shown to be effective as it helps them achieve their aims.
The first “leader” we tend to remember from A Few Good Men, is of course Col. Nathan R. Jessup, played by Jack Nicholson. Jessup is known for his draconian ways of running the Guantanamo Bay base. He will not tolerate rank insubordination even if someone has a good enough reason for it as we can see from how annoyed he was at the fact that Santiago went above the chain of command when reporting Dawson to the NIS for shooting at the Cuban guard and was not up to doing the tough exercises required at the base.
However, Dawson in many ways seems to be Jessup’s anti thesis. Filled with a sense of honor and pride, Dawson insists on doing his duty well. He seems to inspire a deep sense of respect in Downey. He is also shown to be empathetic to his fellow marines while being respectful to his seniors. It is discovered that Dawson missed out on a promotion after the latter helped out a fellow Marine who had been denied food for several days for stealing liquor from the officers’ mess. Dawson is driven by his sense of honor and believes in doing the right thing. However, for Dawson, doing the right thing often involves following orders without questioning them.
There are leadership lessons to be learnt from both these characters. It is not easy to maintain discipline in the front line. As he declares at the end of the movie, Jessup’s reality is one which we simply can not grasp and often one must resort to dire means. However, Dawson, in spite of his role in Santiago’s death, reminds us of the need to maintain the human touch. While Jessup’s methods including terrorizing people into submission, Dawson inspires Downy to follow him.
- Effectiveness VS Efficiency
One of the key concepts of management is the difference between effectiveness and efficiency. Effectiveness refer to performing or functioning in the best possible manner with the least waste of time and effort. While Efficiency refers to being adequate to accomplish a purpose; producing the intended or expected result.
In the movie Lieutenant Junior Grade Daniel Kaffee (Tom Cruise), an inexperienced U.S. Navy Judge Advocate General’s Corps lawyer, is shown to be effective and efficient at different points of time. Kaffee has always been efficient in resolving court cases quickly through court settlements. But Galloway forces him to be effective, conducting a proper long drawn examination to prove his defendant’s innocence.
Jesser seems to prefer effective means of enforcing discipline to efficient ones. The code red, which orders marines to heckle their colleagues into submission, rather than taking formal disciplinary action against a marine, is all about getting the job done quickly.
In management we learn that efficiency is always preferred to effectiveness. However, the movie sees the two through ethical lenses, and makes the viewer remember that one must not do what is unethical even if it makes them less effective.
- Moral and Ethical Issues
Few things are black and white in life. While people’s definition of what right and wrong is varies, most people regard murder as something that can not be justified in any scenario. The movie opens with two officers being accused of murdering Santiago, and immediately the audience is made aware that a wrong has been done.
Even though Santiago’s death is always regarded as a violation of human rights in the movie, we get to know Downey and Dawson’s perspective. We come to know that while they were responsible for his death, they are essentially, “good men”. Dawson’s sense of righteousness and Dawney’s simplicity makes the audience forgive them for the unforgivable. Similarly Markinson’s guilt and efforts to take responsibility for Santiago’s death, paints him as a good man in the eyes of the audience.
- Right and Wrong in a Workplace
The complexity of the movie lies in the fact that it shows how essentially good men resolve to what’s unethical in order to manage issues. However, Dawson and Downey’s punishment at the end of the film reminds us that in spite of all our professional pressures, we have a responsibility to stop ourselves from doing so.
Dawson and Downey are found not guilty of murder but are dishonorably discharged for “conduct unbecoming a United States Marine.” Downey is confused, pointing out that Jessup confirmed that they were obeying orders, but, after getting over the initial shock, Dawson points out that they failed to stand up for those too weak to stand up for themselves, like Santiago.
Kaffee too is seen to be resorting to treachery to win the case. He admits to Ross that the Airmen were brought to court as a bluff to make Jessup believe that the defense had evidence of the earlier flight which he covered-up. However, his unethical measures are to ensure that justice is served and thus ultimately brings about good.
As such the movie has a strong message about what is right and wrong, and harming a fellow human is never shown as being permissible although various perspectives that try to justify it are shown.
- Worker welfare vs Organizational goals
After Santiago reported Dawson to the NIS for shooting at the Cuban guard, Markinson advocated that Santiago be transferred immediately for safety reasons. Santiago was at danger of the other marines taking revenge on him. However Jessup refused on the grounds that this would tarnish the image of the naval base. He also makes a grand show of suggesting that transferring Santiago would mean that every other marine on the base would also have to be transferred. He decides that officers have a responsibility to ensure that all personnel are trained appropriately and that Santiago should stay for “training”. This is a classic case of a worker’s welfare being overlooked in the light of the greater organizational goals.
However, a good manager’s job is to strike a balance between the two. Markinson, who wanted to deal with the situation by transferring Santiago to another base might not have been a perfect solution but it kept both worker welfare and organizational goals in mind since it would get rid of an inefficient cadet while also ensuring he is not harmed.











